Returns & Refunds Policy
We want you to love your candles! If you are not completely satisfied with your purchase, you may return it for an exchange or refund.
Returns
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Returns must be requested within 14 days of the purchase date.
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All returned items must be in their original, unused condition and in original packaging.
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Return Process
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Email us at info@marvelouslylit.com to request a Return Merchandise Authorization (RMA) number.
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After receiving your RMA, securely package your item and mail it to:
Marvelously Lit
Attn: Returns RMA#
313 Ponce De Leon Dr.
Hot Springs Village, AR, 71909
United States -
Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping method.
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Refunds & Exchanges
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Once we receive and inspect your return, we will process your refund or exchange within 7 business days.
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You will receive an email notification once your refund has been issued.
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Refunds will be issued to the original payment method.
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Damaged or Defective Items
If your order arrives damaged or defective, please contact us at info@marvelouslylit.com with photos of the issue so we can arrange a replacement or refund.
Questions?
For any questions regarding our return policy, email us at info@marvelouslylit.com